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Thank you for the wonderful review, Yalew!It's outstanding your time at Verdanza Hotel was so fantastic! It's great that you appreciated our friendly staff and we certainly look forward to welcoming you back again soon for another wonderful visit!Thank you again for sharing your feedback! business travel features to the top of the filter menu so you can find them faster. The TV was broken, the room smelled musty, and the shower handle was broken. Specialties: Located in Isla Verde, Puerto Rico, just one block from a dazzling golden sand beach named the best urban beach in town, the Verdanza Hotel combines the amenities of the premier full-service hotels with the friendly, personalized service, unique style and independent spirit of a boutique hotel. 2023 Chianti Safari: Tuscan Villas with vineyards, Cheese, Wine & Lunch 211 out of 1342 reviews" ", Rating 4 - Poor. We are genuinely grateful that you reported the issue immediately which allowed us to take swift actions. Two on-site eateries, La Playita is a lovely two-and-a-half-pearl hotel located in Isla Verde, set on a cape between two picturesque stretches of beach. We'll make sure to communicate your feedback to our team. Our passion and commitment is to make you feel part of our family. The 3-star Verdanza Hotel is located in Isla Verde district in the very heart of San Juan. Find all the transport options for your trip from San Juan Airport (SJU) to Verdanza Hotel, San Juan right here. Believe it or not food came up missing! Would not stay again. Enjoy al fresco dining and happy hour at the two onsite restaurants. Share. It's also walking distance to restaurants, shopping and the beach. Only travelers who have booked a stay with us can . [See Map] #3 in Best Hotels in San Juan, Puerto Rico. Prices are the average nightly price provided by our partners and may not include all taxes and fees. check in was scheduled for 3:00 p.m. Pets are allowed on request. Luis at the front desk was very welcoming and did what he could to make us comfortable while we waited for our room to be ready. Air conditioning This inviting property offers an American breakfast served every day in the restaurant. -at this point its completely unacceptable to remain in any of these rooms. Located close to Isla Verde Beach and The Mall of San Juan, Verdanza Hotel provides a poolside bar, a terrace, and a coffee shop/cafe. In the morning, I loved going to the local market, Pueblo, for breakfast. We want everyone to feel right at home at Verdanza Hotel. See more questions & answers about this hotel from the Tripadvisor community. Thanks for the perfect rating, Maria!We aim to please and your praise lets us know we're doing our job! Nos disculpamos por los problemas de limpieza que encontraste en la habitacin, incluidas las sbanas, las alfombras y las condiciones generales del rea. While it appears we dropped the ball this time, we hope for a chance to provide a better experience in the future. The staff speaks multiple languages, including English and Spanish. There are tons of shops, restaurants, and bars clustered along this touristy strip, and it's less than a five-minute walk across the street . Does Verdanza Hotel offer any business services? What stood out to me the most, though, was the staff. We care deeply about the happiness and satisfaction of our guests so we'll be sure to discuss your review and concerns moving forward.We do hope you allow us to host you again soon so we can share a more positive experience with you. We did have a few issues with the second room we were moved to because the room we had originally checked into was already reserved for another guest, like I said the place is very clean you feel it the moment you walk through these doors, now with that being said , Im not to sure what happened with the second room we were transferred to , because the first night my daughter and I woke up with bites everywhere, we thought it maybe a mosquito got in however we did report it, someone was sent up to investigate, he took the whole bd apart said he didnt see anything so no BUGS, I thought ok, they cleaned changed the sheets, we went about our business, came back that night showered and went to bed about half our into bed I got bit up all over again, my daughter and son as well, we called the manager they came up saw the condition of my daughter bites mine as well and moved us to another room. Verdanza Hotel - UPDATED 2023 Prices, Reviews & Photos - Tripadvisor The Ritz Carlton San Juan, La Playita Hotel, and Hotel Villa del Sol are some of the most popular hotels for travelers looking to stay near Pine Grove Beach. - 2 bottles of water/stay Reservations:787-253-9000 THE 10 BEST Hotels in Isla Verde 2023 - Tripadvisor We strive for excellence and your praise lets us know we're doing our job! We aspire to provide superior services and ensure guests have an enjoyable experience. Late check-in is also possible by prior arrangement with the property. Details for Pets in property: Treat yourself to a massage or other spa services. VERDANZA HOTEL $127 ($340) - Updated 2023 Prices & Reviews - Isla Verdanza Hotel offers amazing locations to say your vows. My family vacation to visit family on the island, I've stayed here in the past and was always satisfied. Number of rooms: 222. Verdanza Hotel - Venue - Carolina, PR - WeddingWire Verdanza Hotel is set in the heart of Isla Verde, just off the main thoroughfare, Avenida Isla Verde.This area is a practical base for travelers visiting Puerto Rico for short getaways, and San Juan's airport is just a five-minute drive from the hotel. 3.5-star family-friendly hotel near Port of San Juan. Facing our views of gardens, pool or city. The Vineyard Wine and Olive Oil Production Read More. -ive spoken to front desk associates, their HR team and sent emails to the hotel for what ive experienced. Rooms with extra-long 84" and 90" beds for the taller than average guest. No explanation, no reason and no apologies. 2023 Expedia, Inc., an Expedia Group company. 5 days in no housekeeping, had to ask for towels, soap, shampoo and even toilet paper. 15 Best Hotels in San Juan, Puerto Rico | U.S. News Travel All rooms have coffeemakers, basic work desks, and sitting areas with armchairs. Specifically 2 pieces of Church's chicken, 2 pop tarts, peanut chocolate m&ms and chocolate bueno mini bars. The park also includes a few pet-sized obstacle-course features, along with benches where owners can rest. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Beige loungers, some of which are set under shelters, circle the stone deck that borders the pool. All rights reserved. We strive to offer quality service and convenience for our guests. There are tons of shops, restaurants, and bars clustered along this touristy strip, and its less than a five-minute walk across the street to the neighborhoods beautiful white-sand coast. After you book, we'll provide details so you can contact the property directly. If you want to request something specific, you can do that after you select your rate. They provide an EXCELLENT service, thank you guys, you really made our stay worth it. Each review score is between 1 and 10. Our hotel was fully renovated in 2019 creating a relaxing, home away from home setting . Guests can relax by the pool on the sun terrace or play in the water fountain. Private Bathroom housekeeping on a daily basis. Rooms have either city, ocean, pool, or garden views. Mre St. Clair Hotel is a pleasant, three-pearl property located at the eastern end of Isla Verde beach. City view Our team is committed to providing pleasant and comfortable stays for our valued guests.We hope to have the pleasure of welcoming you back the next time your travels bring you to Verdanza Hotel and thank you again for sharing your comments. Each of our newly renovated 222 rooms and nine suites offera tropical wonderland perfect for relaxing without mentioning the hotel is just steps from beautiful Isla Verde Beach, voted the best urban beach in town. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward.We hope for the opportunity to host you again soon for a more positive experience. more. We look forward to hosting you again soon so we can share another splendid experience with you! Some of these fashionable units look out over the sea. Verdanza Hotel San Juan, San Juan, PR : Five Star Alliance Verdanza Hotel San Juan, Carolina | HotelsCombined Thanks for the 4/5 rating, Yoselin!We're thrilled you enjoyed your time at Verdanza Hotel so much! Garden view Each room is equipped with modern conveniences such as double beds, free wireless Internet access, flat screen TV with premium cable programming and in room safe, mini refrigerator, two bottles of mineral water, and work area with lighting. Air conditioning Oscar the door man was the best part of my trip. Please accept our apologies for the inadequate room preparation and servicing, which sadly necessitated repeated visits to our front desk. Yaritza, thank you for sharing your experience at the Verdanza Hotel. Thanks for the great rating, Deliannie!We are always working very hard to provide the best experiences for all of our guests. Private Bathroom Verdanza Hotel in San Juan: Find Hotel Reviews, Rooms, and Prices on What is the distance from the 3-star Verdanza Hotel to San Juan city center? The maximum number of cribs allowed depends on the room you choose. View deals for Verdanza Hotel, including fully refundable rates with free cancellation. Verdanza Hotel Reviews, Deals & Photos 2023 - AARP Travel Center Rooms on the second and third floor feature a private balcony overlooking the pool and gardens. Priding themselves on blending individualized service with modern accommodations and amenities, the team at Verdanza Hotel is ready to dazzle you and your guests no matter what you're celebrating. Posterior a esto me indican que no podia hacer el mismo porque tenian otro huesped entrando y que debia retirarme a las 12pm. We hope you plan on visiting Verdanza Hotel soon, we'd love to have you back! If was very pleasant the staff was beyond friendly I will definitely be coming back, Liked: Cleanliness, property conditions & facilities. It's great to see that you enjoyed yourself! The 3-star hotel lies 10 minutes by car from Museum of Art of Puerto Rico, and offers an la carte restaurant and a swimming pool onsite. The bathroom had dirt and rust everywhere. Save. Free WiFi, Mastercard, From $150.17 per night. Staff were very friendly and helpful. A popular choice for business travelers, the Verdanza also draws conference attendees that can be seen chatting in the hallways between meetings. We regret that we couldn't provide you with a perfect experience. Air conditioning Verdanza Hotel (San Juan, Puerto Rico), San Juan hotel discounts We hope you give us another chance to share a more positive experience with you soon. Yes, dry cleaning and laundry service are offered to guests. Mine didn't have any basic necessities (soap) or iron. The hotel also has an enclosed, outdoor area called PawsPark, where pets can play off-leash on a green lawn. What are the recommended dining options during the stay at the 3-star Verdanza Hotel? Its no secret that countries like Jamaica, while filled with pristine beaches and amazing culture, can. TravelClick Website 2020 Verdanza Hotel | Made byTravelClick an Amadeus Company. All cribs and extra beds are subject to availability. The staff was very friendly and helpful. booked.net uses cookies that are strictly necessary for its functioning. 3.5 out of 5. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Discover, Reserve your room today to experience our one-of-a- kind local hospitality. Response from Customer Service on Jul 20, 2023. The rooms are comfortable and come with balconies, offering a nice place to relax and enjoy the surroundings. Eventhough it is expensive, I am happy for my stay . Animal lovers will be pleased with the hotels donation program -- guests are asked to voluntarily add $1 to their room charge each night and 100 percent of the contributions are donated to the Pet SOS animal rescue organization. per adult (price varies by group size) Tuscany Food and Wine Tasting Trip from Italy. Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Some minor drawbacks were that the pool area could have been a bit cleaner, and we did encounter some noise from the street at night. Nice room. - Expansive pool area and Jacuzzi with chezlounges and towels Free Wi-Fi is available throughout the property. We appreciate your feedback and encourage you to consider staying with us again so that we may have the opportunity to provide an enhanced experience. While its not particularly ritzy, Verdanza offers everything you would expect from a reliable, upper-middle-range hotel, including a nice pool, a handful of decent dining options, and a central location. The breakfast in the morning delicious. Beds with crisp white linens include green or reddish-brown bed runners, and a few generic pieces of artwork hang on the walls. Well address your concerns with the appropriate members of our team moving forward. Nestled in Isla Verde district, Verdanza Hotel San Juan offers accommodation 0.9 km of the large Isla Verde Sandy Beach. Verdanza Hotel Carolina | Bookonline.com The whole place is clean and comfy. Also $11. PRO- Location, location, location. We look forward to hosting you again in the future!Thank you again for sharing your review and for staying at Verdanza Hotel. The breakfast was good, and the Wi-Fi was strong. Lamentamos que haya tenido inconvenientes con las instalaciones y el mantenimiento requerido. Guests may catch of glimpse of the hotels shy and sweet rescue dog, Draco, the mascot for this thoughtful program. Wireless internet is available in the entire hotel for free. The Verdanza features a wellness center to add to a perfect stay. Verdanzas small fitness center is located on the rooftop, with a glass-paneled ceiling and walls giving it an interesting, greenhouse-like vibe. Our housekeeper Emaculada was absolutely hands down the best! Hotel Verdanza | | San Juan, Puerto Rico | Season Deals From $143 Bus operators. We stayed for one night. This hotel is about 7 minutes from the airport. We strive to excel in delivering excellent hospitality services, with every member of our staff playing a vital part in enriching our guests' experience. The staff were all very nice, but the rooms were outdated, and dirty. Own or manage this property? Based on 1047 reviews. Skip to main content. It's based on a self-evaluation by the property. Lo positivo que puedo decir es que el agua era caliente muy buena presin de agua y el aire funcionaba bien. Thank you for sharing your perfect rating with us, Abel!It's wonderful to see how much you appreciated your time at Verdanza Hotel! 8020 Tartak Street, Isla Verde, Carolina. 25 m The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Spectacular shopping, lively entertainment and some of the finest beaches in Puerto Rico - it's all just moments away when you stay at the Verdanza Hotel. We appreciate your positive outlook despite the points mentioned.Please accept our sincere apologies for the inadequacies you faced. Weddings & Events Exclusive Location for your Events Read More. now back to front desk again, explaining the bugs to another person and finally got a 3rd room. We appreciate the feedback. The hotels 222 guest rooms are clean and smart, featuring mini-fridges plus bathrooms with shower/tub combos. Each room is equipped with modern conveniences such as two double beds, free wireless Internet access, flat screen TV with premium cable programming and working station, in room safe, mini refrigerator, two bottles of mineral water. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Rooms are a good size. Welcome to Villa S.Andrea Drink. Isla Verde Beach is minutes away. Facing our views of ocean or city. Verdanza Hotel, San Juan; San Juan Hotels; Puerto Rico; Hotels; Expedia.com; Check availability. Response from Customer Service on Jun 14, 2023. Needs to update the bathrooms , also theres no microwave .. Just 3.2 mi (5.2 km) from the airport, Verdanza Hotel puts you within a 10-minute drive of Port of San Juan and Casino del Mar at La Concha Resort. The family friendly hotel is placed at 6 km distance from Museum of Art of Puerto Rico, and invites . Con lezioni di fitness e cure termali, cos come una piscina, l'albergo si trova nel cuore di San Juan. LIKELY TO SELL OUT*. The matress i can say was extra soft Lol that's all. We'll be addressing your concerns with the appropriate members of our team.Please consider allowing us another chance to provide you with the excellent service we're capable of providing. We are sorry to hear that your stay was just average, and we understand that some inconveniences might have occurred during your visit.It's important to us that our guests have a comfortable stay, and we apologize for the issues you experienced regarding the absence of bath amenities in your room. So at midnight Im running to CVS with my husband to buy Benadryl cortisone . You can book a shuttle, once your reservation is complete. The hotels romantic little wine and tapas bar, DiVino, serves over 40 wines by the glass. - Access to business center. Thank you for taking the time to share your feedback, Eduardo.We're disheartened to hear about the challenges you experienced during your time with us. The noise level from neighboring rooms was quite high, and drains in the bathroom were clogged occasionally. We're hoping we'll be seeing you again during your next visit to Verdanza Hotel. The staff was friendly and helpful, and the breakfast buffet was satisfactory. Designed to spark imagination, it features walls and tables that can be written on, along with comfy, colorful furniture. 44,552 were here. We understand how essential these amenities are to our valued guests when staying with us. Email: feelthevibe@verdanzahotel.com, This dialog informs you the status of your form submission. Visa, Public parking is possible on site at USD 10 per day. 2. Caroline, we value your feedback and it's disheartening to learn about the experiences you've encountered during your stay. Villa S.Andrea - San Casciano Florence, Italy Official Site Tripadvisor (8103) 4.5-star Hotel Class. Our hotel was fully renovated in 2019 creating a . Ensuring impeccable service and addressing guests needs expeditiously is one of our foremost commitments and it's saddening to know we fell short on this occasion. There are no extra beds provided in a room. What sport activities are arranged at the hotel? To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. The room was a mess, specifically bathroom. In light of your feedback, we will be conducting a thorough investigation into the areas you have highlighted and pertinent action will be taken to ensure such issues don't recur in the future. Cuarto comodo. Flat-screen TV Thank you for the great rating, Maria!It's wonderful we could provide a pleasant experience for you. The lobby looks nice and the outside area by the pool was spacious enough to fit all guests who wanted to be out there. Providing satisfying and comfortable stays is always what we strive for. Verdanza Hotel, San Juan | 2023 Updated Prices, Deals - Agoda Bus Tours. The restaurant and pool were enjoyable. While our desired intention is to accommodate our guests as early as possible, availability may vary based on prior bookings. Refrigerator Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. If you buy something through our links, Oyster may earn an affiliate commission. Contributions should be travel related. Amenities are limited to an airy, ocean-view restaurant that serves a free continental breakfast and, View over San Juan A Caribbean getaway tops many travelers bucket lists, but for LGBT tourists that dream can be a little more complicated. Poolside rooms on the first floor have direct access to the pool. The Golf Range San Juan is 3.7 mi from property. Gracias por hacer que estas inquietudes a nuestra atencin.Esperamos que nos brinde otra oportunidad de recibirlo pronto para que podamos compartir una experiencia ms positiva. Rooms on the second and third floor feature a private balcony overlooking the pool and gardens. Garden view Join now and get exclusive deals, plus additional discounts! Have a lovely day! Children are guaranteed fabulous fun. Air conditioning Expedia, Inc. is not responsible for content on external Web sites. The hotels pet-friendly policy and little off-leash park area make it a particularly great pick for pet owners. Guests of the 3-star Verdanza Hotel are welcome to relax at the onsite pool bar. BED BUGS AGAIN! It also offers a hot tub area, water park and free WiFi in public areas. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. 8.3 Very Good 1,299 reviews. Please dont include personal, political, ethical, or religious commentary. Holiday Inn Hotels & Resorts is a well-known brand that caters to the needs of its guests with the value of comfort and convenience. Thank you for taking the time to share your feedback, Luis.It's unfortunate you had such challenges during your time with us. They have a cafe and 2 restaurants inside. Liked: Cleanliness, staff & service, amenities, property conditions & facilities, Disliked: Cleanliness, staff & service, property conditions & facilities, Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. Conveniently located restaurants include Bebo's BBQ, Ocean Lab Brewing Co., and Sirena Restaurant. I will definetly stay again, and hope to see things turned around. Response from Customer Service on Jun 26, 2023. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. I come back 4.5 hours later and my room was skipped. Verdanza Hotel may not be one of the most stylish hotels in Isla Verde, but it is one of the best deals in the neighborhood. Esto no es un reflejo de los estndares que aspiramos a mantener y agradecemos que nos lo hayas sealado. We do hope to host you again soon for a more positive experience. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Are any cleaning services offered at Verdanza Hotel? Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. We can understand how this can ruin an otherwise enjoyable stay. Via Grevigiana 82, 50020 San Casciano in Val di Pesa, Italy - Excellent location - show map. Response from Customer Service on Jul 5, 2023. The staff at Verdanza is wonderful. It's unfortunate our housekeeping policy was not on par with the high standard we're accustomed to sharing. See attachment with filthy wet wipe. Iron There is a fitness center with a wide range of sports. 8020 Calle Jose M. Tartak, Parque Isla Verde, San Juan, Puerto Rico, 00979 - See map. Verdanza Hotel is an inviting, three-and-a-half-pearl property located in Isla Verde.